Shipping & Delivery Policy
Delivery times, charges, and coverage for your Mahaveda orders.
1 Shipping Coverage
We currently ship across all major cities and towns in India through trusted courier partners.
We offer international shipping to selected countries. Shipping charges and delivery timelines may vary.
2 Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays). Once processed, you will receive an email or SMS with a tracking number.
Orders placed after 4:00 PM IST will be processed the next business day.
3 Shipping Timeframes
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Tier-2 & Tier-3 Cities | 4–6 business days |
| Remote/Rural Areas | 5–9 business days |
| International (if any) | 7–15 business days |
Please note: Delivery times are estimates and may vary due to courier delays, weather conditions, or festive periods.
4 Shipping Charges
- Free shipping on all prepaid orders above ₹999
- Flat ₹79 shipping fee for orders below ₹999
- COD available for orders up to ₹4,999
- COD convenience fee: ₹50 (non-refundable)
- Shipping charges are calculated at checkout based on country, weight, and destination.
- Customs duties, taxes, or import charges (if applicable) must be paid by the recipient.
5 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your package using:
- Our website's Track Order page
- The courier's official tracking portal with your tracking ID
6 Delays or Non-Delivery
While we strive for timely deliveries, unforeseen circumstances (natural disasters, public holidays, strikes) may cause delays.
Contact our customer care within 7 days of the expected delivery date. If a parcel is returned due to incorrect address or failure to receive, re-shipping charges may apply.
If your product is received in damaged condition, please share photos within 48 hours of delivery for resolution.
7 Delivery Partners
We partner with reputable logistics providers, including:
8 Important Notes
- Orders ship from our warehouse in [Insert Warehouse Location – e.g., Mumbai, India].
- During sales, festivals, or high-demand periods, processing and delivery may take longer.
- We do not offer in-store pickup at this time.
9 Customer Support
For any shipping-related queries, please reach out to us:
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